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CONCIERGE EXPERIENCE

Audiovisual Peace-of-Mind as Much as You Need It

The Mariner Elite Client Support Program can extend your current support coverage. The Mariner Elite Client Support Program is a uniquely comprehensive plan includes telephone support, onsite repairs, web-based support resources, onsite training and powerful diagnostics tools.

We offer several plans designed to match your business’s required amount of coverage / hours of operation.


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Silver Service Plan

Enjoy direct access to a dedicated support representative who may connect you and your equipment with experienced, knowledgable Crescent Digital AV technicians.

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Gold Service Plan

Relax while Crescent Digital’s preventative maintenance team reviews and learns your environment twice yearly. This includes an on-site condition audit, equipment calibration, firmware updates and software updates wherever needed.

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Platinum Service Plan

Experience an AV environment without worrying about problems or the need to upgrade. Our dedicated team provides silver service for all of your AV needs. This is a truly inclusive, hands-free concierge program.

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"Life expectancy of video displays range anywhere from 1 to 4 years based on environment and use"
— PC News, 2019 Consumer Report
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COMPREHENSIVE SUPPORT

Comprehensive Support with an Easy-to-Use Portal

You’ll receive a dedicated support team educated on your environment’s installation and configuration. We provide biannual visits to help keep your AV running up to the latest technical level possible.

Onsite training and new personnel training alongside web-based resources ensure that your installation operates comfortably and efficiently.


Copyright Crescent Digital LLC, 2019. Mariner is a trademark of Crescent Digital LLC.